Todd @BackFromRed – Thanks for the intro

Todd @BackFromRed – Thanks for the introduction to HootSuite. I think it will be a very valuable tool.

Published in: on September 28, 2010 at 6:59 pm  Leave a Comment  

Who’s Worth Following? – Todd Williams

Todd’s bio on Twitter says he’s an audit and turn-around specialist, IT and High Tech Manufacturing specialist, Author, speaker and blogger. I must say I’m most familiar with Todd as a blogger and haven’t read his books or heard him speak. He has some very interesting perspectives and a pretty prolific Tweeter, something I don’t do a lot of myself. Tweeting must be a learned talent, which I’m still working to fully understand its value.

One of Todd’s recent blogs “Good Estimates Only Have a 50% Chance of Being Made” ( http://ecaminc.com/index.php/blog/59-generalblog/217-2010-09-13) is an interesting discussion of why, from a purely theoretically perspective, project estimates only have a 50% chance of being met. His argument is that we shouldn’t assign positive or negative assessments to meeting individual estimates. This aligns with my experience that the law of large numbers argues that things balance out in the end. My experience is and was that it’s the task you forget to estimate that are the problem as they represent a 100% negative variance to plan.

In a comment to this specific blog, Peter Kretzsman (someone who will definitely make my who’s worth following list) points out “An IT organization which fails to deliver to expectations half of the time, as you suggest, will be regarded as hopelessly unreliable and flaky, all mathematical protestations aside”. These types of discussions, which I would really like to encourage, are where real learning takes place. Two points emerge. First, people who prepare and use estimates need to understand they are most like wrong and that their estimates need to be updated as more is learned about the project and second, what’s really important is how estimates are communicated.

Here is Todd’s information to add to your list of “Who’s Worth Following”:
• Twitter – @ BackFromRed
• Facebook – Todd C. Williams
• Web Site – http://ecaminc.com/index.php
• Blog Site – http://ecaminc.com/index.php/blog

Let me know if you think this is a valuable service and helps you define a set of useful people to follow on the social media of your choice. Also, if you think of someone I should add to the list let me know.

Footnote – Todd and I just connected today through a relationship with Michael Krigsman and his company Asuret. It’s a very small world.

William A. Crowell
wcrowell@asuret.com
Twitter: billcio
Facebook: William A Crowell
LinkedIn: Bill Crowell

Published in: on September 28, 2010 at 6:20 pm  Leave a Comment  
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Who’s Worth Following? – Paul Greenberg

I’m clearing up my “following” list on Twitter as part of my effort to develop a list of people that I see as thought leaders in specific areas who are worth following. I’m currently following just 56 people and through this process I’m hopeful I can whittle it down to a dozen or so in specific areas of interest. Paul Greenberg is my first choice in the area of CRM and SCRM.

Paul wrote CRM at the Speed of Light back in 2001 and it became known as the “Bible of the Industry”. This itself should make Paul worth following, but I would add that he is a very good writer and provides excellent commentary that is easy to read. For example in a recent blog entitled “The Naked Tweeter: Traditional v. Contemporary Channels of Influence or is it AND Contemporary….?” (http://the56group.typepad.com/pgreenblog/2010/08/the-naked-tweeter-traditional-v-contemporary-channels-of-influence-or-is-it-and-contemporary.html), Paul presents background on how he became a thought leader on CRM and the important role of both traditional and new social media.

In another blog on his web site, “Coolness AND Content – SCRM Goes Global in the Same Room” (http://the56group.typepad.com/pgreenblog/2010/07/coolness-and-content—scrm-goes-global-in-the-same-room.html) he has a podcast in which he presents how SCRM should fit into an organization’s strategy. His theme is first to define what your trying to accomplish by creating an online community and then develop a plan that accomplishes those goals. It’s one of the first descriptions about how SCRM fits that I’ve understood and got me thinking more about the subject.

In another blog he presents a list of people in various fields that he thinks are worth following in the area of CRM and SCRM “Following On More Than Friday: The Experts Worth Checking Out” (http://the56group.typepad.com/pgreenblog/2010/06/following-on-more-than-friday-the-experts-worth-checking-out.html).

Paul is definitely someone worth following. Here is what you need to know to follow Paul:

Twitter – @pgreenbe
Facebook – Paul Greenberg
LinkedIn – Paul Greenberg
Web Site – http://www.bptpartners.com
Blog Site -http://the56group.typepad.com/

Let me know if you think this is a valuable service and helps you define a set of useful people to follow on the social media of your choice. Also, if you think of someone I should add to the list let me know.

William A. Crowell

wcrowell@asuret.com
Twitter: billcio
Facebook: William A Crowell
LinkedIn: Bill Crowell

Published in: on September 20, 2010 at 6:58 pm  Leave a Comment  
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Who’s Worth Following?

I’ve spent the last year or so blogging on various topics associated with the leadership role of the Chief Information Officer (CIO). I’ve also developed a list of people I’m following on Twitter, Facebook and LinkedIn. Since I’m now retired I’ve had the time to do this but in the process I’ve come to understand how difficult it is for CIO’s to become engaged in these new social media communications platforms. Time and information overload seem to be the prime culprits.

So I’ve decided to provide a service to my fellow CIO’s by developing a list of people worth following on Twitter, Facebook and LinkedIn. My first recommendation is Chris Curran who is the CTO of Diamond Management and Technology Consulting and his web site http://www.ciodashboard.com. Chris and his Diamond associates cover a broad range of topics of interest to CIO’s that are focused on the management of Information Technology (IT) to provide optimum value to the organization. What I like best about Chris’ site is it’s tag line “cutting through the noise”. This is exactly what CIO’s want.

Here is what you need to know to follow Chris:

Twitter – @cbcurran, #ciodashboard
Facebook – Chris Curran
LinkedIn – Chris Curran
Web Site – http://www.ciodashboard.com

Let me know if you think this is a valuable service and helps you define a set of useful people to follow on the social media of your choice. Also, if you think of someone I should add to the list let me know.

William A. Crowell
wcrowell@asuret.com
Twitter: billcio
Facebook: William A Crowell
LinkedIn: Bill Crowell

Published in: on September 10, 2010 at 11:39 pm  Leave a Comment  
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